Privacy Policy

At Grumpy Studios, we take your privacy seriously. Whether you are browsing our site or diving into one of our immersive experiences, we believe you should know what data we collect, how we use it, and what rights you have.

We are Grumpy Studios, creators of large-scale, story-driven experiences designed to whisk you away to immersive elsewheres. If you are using our website or applications — including mobile, desktop or virtual reality platforms — this policy applies to you.

We collect data to help improve your experience, keep things running smoothly, and occasionally understand how our digital worlds are being explored.

What we might collect:

• Information you give us (e.g. when signing up to a newsletter or filling in a form)
• Technical data about how you interact with our website (e.g. traffic stats, location, device details, browser type)
• Anonymous usage data from our applications via platforms like Google, Apple App Store, or the like Data passed along from services like Google Analytics — to refine our website (you can opt out, more on that below)

We use cookies to understand how people use our site and where we can improve.

Cookies are small files stored on your browser to help tailor your experience.

We also use Google Analytics cookies to track site performance.

You can disable cookies in your browser settings (however, some things may not work properly if you do). You can also use Google’s own opt-out tool.

We use collected data to:

• Operate and improve our website and apps
• Analyse trends and traffic for internal reporting
• Support technical updates and bug fixes
• Deliver a smoother, more intuitive experience across our digital spaces

We will never sell your data or use it for unsolicited marketing.

Your information is stored on secure servers. If you make a transaction or enter any personal details, rest assured: we encrypt and protect that data.

While we follow best practices, no data transmission over the internet is 100% secure, and any data you send is still at your own risk.

We may share your data with:

• Other entities within the Grumpy Studios ecosystem (e.g. our Originals or Labs teams)
• Trusted collaborators helping us deliver our experiences (under confidentiality agreements)

We train all teams and collaborators to handle data responsibly.

You may find links to other websites in our content or applications. We cannot control those sites or how they manage data – check their privacy policies before sharing any data.

We use platforms like Instagram, Facebook, LinkedIn and TikTok to connect with our audiences. If you engage with us there (e.g. liking or sharing content), those platforms may collect data about your interaction. Check their privacy settings for more information.

To access or update your personal information, email us at hello@grumpystudios.co.

We may update this policy from time to time. Revisit this page to stay informed.

By visiting our site or using our applications, you are agreeing to this policy and the ways we handle your data as described above.